GLA Customer Services

Product Safety Recall

Reason the product is recalled:

The products do not comply with the mandatory information standards warning labelling for packaging of products containing button and coin batteries.

What consumers should do: 

  1. Immediately discontinue use and keep out of reach of children.
  2. Do not remove the batteries from the product and do not dispose of the cups.
  3. Contact Golden Link Australia Pty Ltd via the below details to arrange for the product to be returned for either a full refund or to register for a collectable replacement cup.
  4. If you have already disposed of the cups or given them to another person, please contact Golden Link Australia Pty Ltd.

Recall Notice (Aquaman)

Recall Notice (CapAm)

Recall Notice (Fan4)

Recall Notice (Sonic)

The Product Safety notice can be viewed on the ACCC website here

Register here for a full refund or replacement collectible cup: https://wkf.ms/42mxajd

Pay ID Registration instructions:

To create a PayID, log in to your online banking or mobile app, find the PayID or Payments section, and then follow the prompts to create a new PayID by linking a mobile number, email address, or Australian Business Number (ABN) to one of your eligible accounts. You’ll typically need to select the type of PayID, enter your details, and verify them with a one-time code to complete the process. 

For further information: 

Phone: 1800583580 

Email: gla.customerservice@goldenlinkinc.com.au